Privacy Policy

At the Walled City Music Festival, we are committed to maintaining the trust and confidence of the visitors to our website and social media, subscribers to our newsletter, participants and supporters of the Festival. Here you will find information on how we treat the data that we collect.

Participant Sign-Up
As part of the registration for taking part in the Festival, we collect personal information. We use that information to contact you regarding logistical details about participating in the festival, make you aware of the full festival programme, offer you tickets for Festival events and encourage you to participate in future festivals. We do not disclose these personal details with any other organization or business.

You will be contacted by direct email from our Festival staff and can ask to be removed from the contact list at any stage.

Newsletter Sign-Up
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about Walled City Music events; to provide ticketing information for those events; to encourage your participation in the Festival. We don’t rent or trade email lists with any other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. We use Mailchimp as they are GDPR compliant. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our General Manager Fiona Crosbie at

Contact Us Query
In order to contact us with a query about the festival we ask you to provide your name, email address and phone number so that we can respond to your query promptly. As soon as your query has been answered we delete your contact information.

Visitors to our Website
When someone visits we use a third-party service called Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find out more about this in our cookies policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. There are three occasions when we ask for personal information on our website. These are: signing up to our newsletter; signing up to take part in the Festival; and submitting a query via the “Contact Us” page. We will make it clear when we collect personal information and will explain what we intend to do with it.

Ticketing Data
When you purchase a ticket (or tickets) online via our Box Office partners at the Millennium Forum your postcode data is shared with the Festival. We use this anonymous data to research the geographical demographic for the Festival and we share that information with our funders.

When you purchase a ticket (or tickets) online via our Box Office partners at the Millennium Forum you may opt-in to share your name, address and/or email, which will be shared securely with the Festival, added to our mailing list and used to contact you with information about future festivals. We do not share this information with any other organisations or businesses and you can opt-out of the mailing list at any time.

You may, of course, purchase a ticket (or tickets) in person at the Millennium Forum Box Office without supplying any of the aforementioned personal data.

Third Parties 
We share anonymous postcode data and anonymous Google Analytics information with our funders (and potential funders) as a measure of the reach of the Festival both geographically and online.

Access to Your Personal Information 
You are entitled to access the personal information that we hold. Email your request to our General Manager Fiona Crosbie at

Changes to this Privacy Statement
We keep our privacy notice under regular review. This privacy notice was last updated on 1 March 2021.

Walled City Music understands that your privacy is important.  We respect and value the privacy of everyone who visits our website, and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website for the following purposes:

For marketing and advertising
To improve your experience on our website
To remember your preferences
To improve our services

2) Information collected
We may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.

In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.

3) Consent for cookies
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the website (e.g to enable you to store items in a shopping basket and/or to use our check-out process).

Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies in the following manner:

The first time you visit our website you will see a pop-up notice which links to our cookies policy and asks for your permission to use cookies.

Thereafter you will be provided with an opportunity to opt-out of the use of cookies which can be done in the following manner:

If you change your mind you can change your cookies setting through your web browser.

4) Third-party cookies
We work with third party suppliers who may also set cookies on our website. These cookies and their third party owners, are included in the table below. By consenting to the use of cookies on our site you will be consenting to the use of these cookies. These cookies may be used to collect the following information:

Information about your preferences and interests;
IP address;
Web browser type and version;
Operating system;
A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

5) Cookies and similar technologies used on this website
The following cookies/similar technologies are used on this website:

First Party cookies set by us:
These cookies are used to remember your preferences when you visit our site and to improve your experience on the site.  These are necessary cookies.


Name: CookieLawInfoConsent, cookielawinfo-checkbox-advertisement
Cookie Description: This cookie stores your cookie consent preferences

Expiry: 1 year
Name: cookielawinfo-checkbox-analytics
Cookie Description: Enables us to know what pages, content and activity a user has done for site analytics and performance measurement. It registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Function: Performance cookie
Expiry: 12 months


Name: cookielawinfo-checkbox-functional, cookielawinfo-checkbox-others, cookielawinfo-checkbox-performance
Cookie Description: Allows us to remember your preferences and settings on the site

Function: Performance cookie
Expiry: 12 months



Third Party Cookies:
More information can be found on the privacy policy for each of these third parties.

Name: Mailchimp – MCPopupClosed, bm_sz, _mcid, _abck, ak_bmsc, bm_sv,
Cookie Description: These essential cookies are used to allow users to sign up to our newsletter

Function:Performance and statistics
Expiry: Session

Name: Facebook – _fbp
Cookie Description: This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
Function: Targeting/ Re-marketing cookies.
Expiry: Session

Name: Google Analytics – _gid
Cookie Description: This cookie counts and tracks pageviews
Expiry: 24hours


Name: Google Analytics – _ga, _ga_H248TEL2KZ
Cookie Description: Enables us to know what pages, content and activity a user has done for site analytics and performance measurement. It registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Function: Analytical/performance cookie
Expiry: 24 months

Name: YouTube – __Secure-3PSIDCC, __Secure-3PAPISID, SAPISID, APISID
Cookie Description: Used to deliver ads that are more relevant and/or personalised ads to you on Youtube.
Function: Targeting
Expiry: 2 years


Name: YouTube – _Secure-3PSID
Cookie Description: Used by Google reCAPTCHA for tracking pruposes.
Function: Tracking
Expiry: 6 months


Name: YouTube – PREF, SSID
Cookie Description: Stores your preferences and allows us to keep track of how our videos are used.
Function: Analytical/Performance
Expiry: 1 Year

Name: YouTube – SIDCC, HSID, SID
Cookie Description:Security cookies that protects user data from unauthorised access and fraudulent use of credentials.
Function: Security cookie
Expiry: 24 hours


Cookie Description: Allows us to play embedded videos on our website
Function: Analytical/performance cookie
Expiry: From 6months to 10 years

6) How to turn off cookies
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on cookies generally visit or the Information Commissioner’s webpage on cookies